Penumbra's Head Office is moving. Our address from 16 December 2024 will be: Penumbra, 3rd Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Our telephone number 0131 475 2380 will be moving with us and we may experience some downtime during the move. If you have problems contacting us, please use our temporary number 0131 380 2669.

Scottish Borders Supported Living Service (Homelessness)

Facebook Phone 01896 751 177 Email Borders@penumbra.org.uk Referal route Social work Our Supported Living Service offers high quality support to people experiencing severe and enduring mental health challenges. Support is offered within your home and around your local community. Our team will support you to become empowered to make informed choices about your daily living through promoting wellbeing and recovery. We will support you to gain the skills you need to live independently and meaningfully within your local community. We’ll work together with you to discover your strengths, and will support you to set and achieve your goals one step at a time.

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Fife Short Term Housing Support Service

Facebook Phone 01383 728 467 Email east@penumbra.org.uk Referal route Self-referral or third party Our Short Term Housing Support Service offers high quality short term housing support to people in Fife. Support is offered within your home and around your local community. Our team will support you to become empowered to make informed choices about your daily living through promoting wellbeing and recovery. We will support you to gain the skills you need to manage and sustain your tenancy and to live independently and meaningfully within your local community. We’ll work together with you to discover your strengths, and will support you to set and achieve your goals one step at a time. The duration of Short Term Housing Support to an individual is up to 1 year.

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Distress Brief Intervention

Facebook Phone 111 Email Referal route NHS24 Penumbra is a partner in Distress Brief Intervention. This service works through NHS24 where callers experiencing distressing feelings can be referred to support from mental health support practitioners. NHS24 call handlers assess callers on an individual basis and can choose to refer people to organisations like Penumbra for support. Contact with the caller is usually made within 24 hours of receiving the referral from NHS24.

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Future Pathways

Facebook Phone 0808 164 2005) Email registration@future-pathways.co.uk Referal route Self-referral Penumbra is a partner in Future Pathways which has been set up to offer person centred support for people who have experienced in-care abuse. If you would like to self-refer you can do this through the freephone number or email, and ou can find out more about Future Pathways on the website: www.future-pathways.co.uk

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Scottish Borders Supported Living Service (Mental Health)

Facebook Phone 0131 221 9607 Email east@penumbra.org.uk Referal route Social work Our Supported Living Service offers high quality support to people experiencing severe and enduring mental health challenges. Support is offered within your home and around your local community. Our team will support you to become empowered to make informed choices about your daily living through promoting wellbeing and recovery. We will support you to gain the skills you need to live independently and meaningfully within your local community. We’ll work together with you to discover your strengths, and will support you to set and achieve your goals one step at a time.

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Edinburgh Crisis Centre

Facebook @TheEdinburghCrisisCentre Phone 0808 801 0414 Email Crisis@EdinburghCrisisCentre.org.uk Referal route Self-referral Our team at the Crisis Centre can offer you practical and emptional support if you’re experiencing distress, emotional overwhelm, or thoughts of suicide and self-harm. You have to be aged 16 and over living in Edinburgh to access support, and our team can also offer support if you’re a family member, carer or loved one. The service operates 24/7 and is self-referral through our freephone number or email.

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Edinburgh Self-Harm Support Service

Facebook Phone 0131 221 9607 Email LocalityTeam.Edinburgh@penumbra.org.uk Referal route Self-referral or third party Our Edinburgh Self-Harm Support Service can offer you practical and emotional support if you’re experiencing self-harm. We offer a safe, non-judgemental space where you can explore your self-harming behaviours, and we work with you to manage and identify healthy coping strategies. We can support your loved ones and carers too. Our team will work with you using recovery tools to discover what matters to you, to develop skills and strategies to help you maintain good wellbeing, and to connect into meaningful community resources. Many of our team members have lived experience of recovery in mental health and bring that insight to support you on your journey.

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Moray Community Mental Health and Wellness Service

Facebook @MorayCommunityMentalHealth Phone 0800 234 3490 Email MorayWellnessService@penumbra.org.uk Referal route self-referral If you’re a school, organisation, local group or business in Moray and you’re looking to promote good mental wellbeing within your team of people, we can facilitate group workshops for you.

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Western Isles NOVA

Our Western Isles NOVA service provides recovery-focused support to people experiencing issues around mental health. Our service helps to address issues such as social isolation and promotes wellbeing, participation & inclusion, physical exercise and self-management through 1:1 and groups. Our team will work with you using recovery tools to discover what matters to you, to develop skills and strategies to help you maintain good wellbeing, and to connect into meaningful community resources. Many of team members have lived experience of recovery in mental health and bring their own insight to support you on your journey.

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If you are completing a self-referral, complete all of section A and then click next to submit the form. 

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer)

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

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Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.