Penumbra's Head Office is moving. Our address from 16 December 2024 will be: Penumbra, 3rd Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Our telephone number 0131 475 2380 will be moving with us and we may experience some downtime during the move. If you have problems contacting us, please use our temporary number 0131 380 2669.

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Welcome to Penumbra365.  If you’re feeling overwhelmed or in distress, are worried about your mental health or looking for ways to improve your mental wellbeing, then we can support you in a way that matters to you.

Many of our team are peer colleagues who have lived experience of mental health challenges.  This means we have some understanding of what you’re going through, and we can support you on your journey with understanding and compassion.  So if your mental wellbeing is being impacted by whatever’s going on in your life, we can support you to find a way forward.

How Support Works

We will connect with you to talk through how you are feeling, what matters most to you and explore your options for support that is meaningful to you.  Whether you need short term distress support, signposting to resources within your community, to meet other people with similar experiences at our friendly group workshops or up to 6 months of one-to-one support; we will support you to take you next steps.

Where will support happen

We want the support to work for you and that’s why it’s flexible.  It can take place over the phone, through video call, at our comfortable offices or in and around your local community.  Let us know what works best for you. Our doors are open from 9am to 9pm everyday, along with walk-in support at our Mackenzie Building.

How to access support

It’s free and easy to access support.  If you’re aged 18 and over and live in Aberdeen City, you can access support by contacting us directly.  This is called self-referral.  Please email or telephone us using the details at the top of this page.  We are open every day from 9am to 5pm.  Don’t forget you can visit our Facebook page to keep up to date with our activities around the community.

How is Penumbra365 funded?

Our service is funded by Aberdeen City Health & Social Care Partnership.  Support is provided by Practitioners and Peer Practitioners.

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Our story

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people experiencing mild to serious and enduring mental ill health.

We support people on their journey to better mental health, by working with each person to find their own way forward.

The power of people’s lived experience enables us to provide pioneering services which transform lives.

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If you are completing a self-referral, complete all of section A and then click next to submit the form. 

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer)

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

How can we help you?

Thank you for considering leaving a gift in your Will.

To receive further information about the process and to find out how your gift could be used, please complete and return the form below. Thank you.

Please give us as much information as you can. Once we have your form, our team will aim to contact you within 72 hours. Thank you.

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Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.