Penumbra's Head Office is moving. Our address from 16 December 2024 will be: Penumbra, 3rd Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Our telephone number 0131 475 2380 will be moving with us and we may experience some downtime during the move. If you have problems contacting us, please use our temporary number 0131 380 2669.

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Our team at Hope Point can offer you practical and emotional support if you’re experiencing thoughts of suicide, or if you’re reaching a point of emotional distress and overwhelm.

How does it work?

The service is free, confidential and open 24/7 for anyone in Dundee.

Anyone can feel distressed by life events so our team are here to offer you a safe space to talk and plan your way forward safely. If you choose to speak to us, you can expect a compassionate listening ear. Many of our team members have their own lived experience, which means we always come from a place of compassion and understanding.

How do I access support?

Hope Point is self-referral and free. You can call, text, or use our drop-in for face to face support 24/7.

Freephone 0800 955 0008

Text 01382 604 123

Drop-in: The Centre @SWR, 4 South Ward Road, Dundee, DD1 1PN

How is the service provided?

The service is a partnership with Penumbra Mental Health, Dundee Health and Social Care Partnership, and Hillcrest Futures. Support is provided by Mental Health and Wellbeing Practitioners from Penumbra Mental Health.

In need of urgent help and can't find what you're looking for?

Our story

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people experiencing mild to serious and enduring mental ill health.

We support people on their journey to better mental health, by working with each person to find their own way forward.

The power of people’s lived experience enables us to provide pioneering services which transform lives.

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If you are completing a self-referral, complete all of section A and then click next to submit the form. 

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer)

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

How can we help you?

Thank you for considering leaving a gift in your Will.

To receive further information about the process and to find out how your gift could be used, please complete and return the form below. Thank you.

Please give us as much information as you can. Once we have your form, our team will aim to contact you within 72 hours. Thank you.

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Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.