Penumbra's Head Office is moving. Our address from 16 December 2024 will be: Penumbra, 3rd Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Our telephone number 0131 475 2380 will be moving with us and we may experience some downtime during the move. If you have problems contacting us, please use our temporary number 0131 380 2669.

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Self-harm is a complex way of coping with difficult emotions. If this is something you’re experiencing in your life, our national support service can offer you a safe, non-judgemental space where you can talk openly and explore how you’re feeling.

We won’t just focus on the self-harm. We’ll work with you to find out what matters to you in your life and we’ll support you to find coping strategies that work for you. Many of our team members have lived experience of living with self-harm or managing mental ill health and so they bring an understanding of what you might be experiencing.

How does it work?

If you self-harm and are seeking support, we’re here to help.

Self-Harm Network Scotland provides compassionate support, resources and information about self-harm. We also provide support and information to friends, families and professionals.

Our website is for people aged 12 and over living anywhere in Scotland. It contains lots of easy to follow resources if you’re living with self-harm. The website is also for parents and carers, and for anyone in a professional capacity who wants to understand how best to support someone who may be self-harming.

Visit the Self-Harm Network Scotland website here: Home – Self-Harm Network Scotland Penumbra (selfharmnetworkscotland.org.uk)

We’re self-referral, which means you can contact us directly to get support. We also accept referrals on your behalf.

Our Live Chat service

You can also access support from our team of Peer Practitioners and trained volunteers through a live webchat, where you can chat to one of our team between 6pm – 10pm, 7 days a week. The SHNS webchat service acts as an intervention for people who are at the point of self-harming or thinking about self-harming.

How do I refer someone for support?

If you’re a professional working with someone who may be experiencing self-harm, you can refer them for support. Please email the team to find out more: SHNS@penumbra.org.uk

You can also signpost anyone to our website.

Do you offer training for professionals working with people who self-harm?

Yes. Just contact the team to find out more. Email us on: SHNS@penumbra.org.uk

Go to our website to find out more about our free Self-Harm Awareness training: Training – Self-Harm Network Scotland Penumbra

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Our story

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people experiencing mild to serious and enduring mental ill health.

We support people on their journey to better mental health, by working with each person to find their own way forward.

The power of people’s lived experience enables us to provide pioneering services which transform lives.

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If you are completing a self-referral, complete all of section A and then click next to submit the form. 

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer)

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

How can we help you?

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To receive further information about the process and to find out how your gift could be used, please complete and return the form below. Thank you.

Please give us as much information as you can. Once we have your form, our team will aim to contact you within 72 hours. Thank you.

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