Penumbra's Head Office is moving. Our address from 16 December 2024 will be: Penumbra, 3rd Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Our telephone number 0131 475 2380 will be moving with us and we may experience some downtime during the move. If you have problems contacting us, please use our temporary number 0131 380 2669.

North Ayrshire Self-Harm Support Service

Facebook Phone 01294 602687 Email West@penumbra.org.uk Referal route Self-referral or third party Our North Ayrshire Self-Harm Support Service can offer you practical and emotional support if you’re experiencing self-harm. We offer a safe, non-judgemental space where you can explore your self-harming behaviours, and we work with you to manage and identify healthy coping strategies. We can support your loved ones and carers too. Our team will work with you using recovery tools to discover what matters to you, to develop skills and strategies to help you maintain good wellbeing, and to connect into meaningful community resources. Many of our team members have lived experience of recovery in mental health and bring that insight to support you on your journey.

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Peers 4 Hope

Facebook Phone 01294 602687 Email Peers4Hope@penumbra.org.uk Referal route Self-referral or third party Our Peer Support Service in North Ayrshire can offer you practical and emotional support if you’re experiencing mental health challenges, including self-harm or thoughts of suicide. Our fully trained peer team have their own lived experience of recovery in mental health and bring their own insight to support you on your journey. Our team will work with you using recovery tools to discover what matters to you, to develop skills and strategies to help you maintain good wellbeing, and to connect into meaningful community resources.

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Suicide Bereavement Support Service

Facebook Phone 0800 471 4768 Email suicidebereavementsupport@nhs.scot Referal route Self-referral or third party Our team in Ayrshire and Arran can offer you and your loved ones practical and emotional support for up to two years if you have recently been bereaved by suicide. Our team will work with you using recovery tools to discover what matters to you, to develop skills and strategies to help you maintain good wellbeing, and to connect into meaningful community resources. Many of team members have lived experience of recovery in mental health and, or the impact of suicide and bring their own insight to support you on your journey.

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If you are completing a self-referral, complete all of section A and then click next to submit the form. 

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer)

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

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Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.