Fiona Brown
Communications Officer
Top marks for charity's supported living service in Edinburgh
Leading mental health charity, Penumbra, is celebrating this week after receiving top marks from the Care Inspectorate for its Edinburgh Supported Living Service (SLS).
The Care inspectorate reported noted that Penumbra’s Edinburgh SLS “excelled in the support they provided enabling people to experience positive outcomes that enhanced their wellbeing” and awarded the service the highest score of 6 (excellent).
Penumbra Service Manager for the Edinburgh Supported Living Service, Debbie McLachlan, commented, “we’re delighted to receive top marks from the Care Inspectorate for our quality of care at our supported living service. This is a reflection of the dedication of our compassionate and highly skilled recovery teams.
“Our work is always guided by our core values that people with mental health problems should expect recovery, and should be accepted, supported and have the resources to fulfil their potential. That’s why our compassionate and highly skilled teams work around the clock to provide a tailored service to each person we support in identifying and building the tools they need to live well.”
They make me feel safe in my home.
What people said about Penumbra’s Edinburgh SLS:
”The support I get is exceptional, gold standard – they just get it, they understand mental health – their recognition is the most valuable currency in an organisation.”
“Penumbra have some shining stars, they choose people well.”
“They treat me as an individual, don’t believe how lucky I am.”
“Penumbra are brilliant. It has made such a difference to know that trained staff who understand can give us a break to go away.”
“I think it is the best service yet.”
“Penumbra have provided me with respect and dignity.”
“The service encourages me to lead a life I wouldn’t want to do otherwise.”
“The service has been excellent and all the support workers have been fantastic.”
“The service is marvellous, it means I have someone to talk to, they are there for me, it means I can keep well.”
“They make me feel safe in my home.”
“I can talk about my problems and don’t have to burden my family with my mental health.”
”Penumbra is a lifeline for us.”
