Cookies Policy

Contact Information

This website is owned and operated by Penumbra whose address is: Norton Park, 57 Albion Road, Edinburgh, EH7 5QY and by third parties acting on our behalf. If you have any questions about our cookies or this cookies policy, please contact us by: emailing: dpo@penumbra.org.uk or calling: 0131 475 2380.

This policy was last reviewed in October 2021.

Personal Data is collected for the following purposes:

Analytics
Contacting the User
Managing contacts and sending messages
SPAM protection
Comments
Displaying content from external platforms
Interaction with external social networks and platforms

The Penumbra Cookies Policy is part of the Penumbra website Privacy Policy. At Penumbra we pride ourselves on our commitment to providing users of our website with the best possible experience. Using cookies helps us to do this. Find out more below about:

What are cookies?
How does Penumbra use cookies?
How to manage cookies?
Third party cookies
External websites
Contact us

What are cookies?

Cookies are very small files that are stored on your device when you visit most websites. Cookies have many functions, such as letting you navigate through web pages efficiently or remembering your preferences which generally improves your website experience. In essence, cookies make the interaction between you and the website you are using faster and easier.

Most websites such as ours use cookies in order to improve your visit experience by enabling the website to remember you, either for:

The duration of your visit, using what is called a session cookie
Over repeat visits, using what is called a persistent cookie

Each cookie is unique to your web browser and will typically contain some anonymous information such as a unique identifier, the site name and some digits and numbers. Cookies themselves do not contain any information that personally identifies you but personal information that we store about you (see the Penumbra Privacy Policy) may be linked by us to the information stored in and obtained from cookies. Cookies cannot carry viruses or install malware on your computer.

Some websites also use cookies to enable them to target advertising or marketing messages to you based for example, on your location and/or browsing habits. For more information visit the All About Cookies website.

How does we use cookies?

Since our website uses cookies, by using our website you consent to their use in accordance with the terms of this policy. On our website we use both session cookies and persistent cookies. When you visit our site, we may also send to you the following cookies:

Analytics cookies

We use Google Analytics to analyse use of our website. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored in your browsers. These cookies collect information about how our visitors use the Penumbra website. This data is collected anonymously, and is used to help improve this website’s functionality and for reporting. For more information Read Google’s Privacy Policy.

You can opt-out of being tracked by Google Analytics across all websites by installing Google’s opt-out browser add-on. However you should be aware that by opting-out it could make our website difficult to navigate.

Most browsers allow you to refuse cookies. Links on how to do this for the most popular internet browsers are provided below:

Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Apple Safari
http://docs.info.apple.com/article.html?artnum=32467

Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies

Opera
http://www.opera.com/help/tutorials/security/privacy

Microsoft Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies 

Third party cookies

On our website we embed media content and code from other third party services. These websites may set their own cookies, use their own analytics and track your usage or customise content provided to you. Please check the relevant third party websites for more detail. These may include:

Vimeo – Cookie Policy
YouTube – How Google uses cookies
Twitter – Our use of cookies and similar technologies
SoundCloud – Cookies Policy
Flickr – Yahoo Cookies

External websites

These are where you may be using Penumbra services but are not on the Penumbra website.

Events

If you book an event organised or promoted by Penumbra you might have to access the Eventbrite website.

Eventbrite Cookie Statement

Surveys

If you take a survey you will be accessing the SurveyMonkey website.

Survey Monkey Privacy Policy – Cookies

Legal Information

Penumbra is Registered in Scotland No: SC 091542 Registered Address: Norton Park, 57 Albion Road, Edinburgh, EH7 5QY
Data Protection Registration No: Z461352X

Penumbra is a charity (SC 010387) and a company limited by guarantee (SC 091542) registered in Scotland.

Registered Office: Norton Park, 57 Albion Road, Edinburgh, EH7 5QY, 0131 475 2380

If you are completing a self-referral, complete all of section A and then click next to submit the form.

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer).

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

SECTION A (the person you are referring): Firstname

Surname

Address

Postcode

Date of Birth

Phone number

We'll normally contact the person by telephone. Let us know if they have a preferred method of contact:

Text Email Voicemail

What challenges is the person facing just now?

What do you think would help to improve the person's wellbeing?

Which of the following options are most suited to the person?

Wellbeing Workshop Peer Support Tools & techniques that promote wellbeing Work or volunteering opportunities Community Activities (e.g. gardening, arts & crafts, gym, walking etc) Addressing practical barriers (e.g. travel confidence, community participation)

Do you have concerns about the person's safety? (please choose one)

Any additional comments

Do you have concerns for the safety of others? (please choose one)

Any additional comments

Is there anything else you would like to tell us about the person that you think would be useful for us to know?

Referrer's Firstname

Referrer's Surname

Referrer's Address

Referrer's Postcode

Referrer's Phone Number

Referrer's Email

Please add any supporting information and detail any risk to lone working that we should be aware of

Date

How can we help you?

Thank you for considering leaving a gift in your Will.

To receive further information about the process and to find out how your gift could be used, please complete and return the form below. Thank you.

Please give us as much information as you can. Once we have your form, our team will aim to contact you within 72 hours. Thank you.

SECTION A: Firstname

Surname

Address

Postcode

Date of Birth

Phone number

We'll normally contact you by telephone. Let us know if you have a preferred method of contact:

Text Email Voicemail

What do you feel are the main challenges you face right now?

What do you think would help to improve your wellbeing?

Which of the following options are most suited to you?

Do you have concerns about your personal safety? (please choose one)

Any additional comments

Do you have concerns for the safety of others? (please choose one)

Any additional comments

Is there anything else you would like to tell us about yourself that you think would be useful for us to know?

Date

Privacy and data policy. This site can collect anonymous and identifiable personal data. Read our privacy and data policy on how to browse the site anonymously, otherwise click the button to accept anonymous data collection. We will ask your consent when we need to collect identifiable data. Our Privacy Policy and Cookies Policy

Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.

Cookies help us provide, protect and improve our products and services. By using our website, you agree to our use of cookies.