Got a question?

If you have a question for us, we’d love to hear from you. Message us using our enquiry form. Our office hours are Monday-Friday 09:00-17:00. If you’re contacting us outside of these hours, we’ll respond the next working day.

If you’re looking for urgent support right now, please click for urgent help at the top right of our website.

Please use our contact form if you have a general enquiry

Media and press enquiries

If you’re a journalist with a media enquiry or you need to speak to someone about our external channels, please email our communications team.

Penumbra is a charity (SC 010387) and a company limited by guarantee (SC 091542) registered in Scotland.

Registered Office: Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS, 0131 475 2380

If you are completing a self-referral, complete all of section A and then click next to submit the form.

If you are referring someone for support, please complete sections A and B.

Welcome to our online self-referral form. Please complete as much of this form as possible. Once we receive your form, we aim to respond within 72 hours. Thank you.

Please complete Section A (details of the person you are referring) and Section B (your own details as the referrer).

Once we have your form, our team will aim to contact the person you’re referring within 72 hours. Thank you.

SECTION A (the person you are referring): Firstname

Surname

Address

Postcode

Date of Birth

Phone number

We'll normally contact the person by telephone. Let us know if they have a preferred method of contact:

Text Email Voicemail

What challenges is the person facing just now?

What do you think would help to improve the person's wellbeing?

Which of the following options are most suited to the person?

Wellbeing Workshop Peer Support Tools & techniques that promote wellbeing Work or volunteering opportunities Community Activities (e.g. gardening, arts & crafts, gym, walking etc) Addressing practical barriers (e.g. travel confidence, community participation)

Do you have concerns about the person's safety? (please choose one)

Any additional comments

Do you have concerns for the safety of others? (please choose one)

Any additional comments

Is there anything else you would like to tell us about the person that you think would be useful for us to know?

Referrer's Firstname

Referrer's Surname

Referrer's Address

Referrer's Postcode

Referrer's Phone Number

Referrer's Email

Please add any supporting information and detail any risk to lone working that we should be aware of

Date

How can we help you?

Thank you for considering leaving a gift in your Will.

To receive further information about the process and to find out how your gift could be used, please complete and return the form below. Thank you.

Please give us as much information as you can. Once we have your form, our team will aim to contact you within 72 hours. Thank you.

SECTION A: Firstname

Surname

Address

Postcode

Date of Birth

Phone number

We'll normally contact you by telephone. Let us know if you have a preferred method of contact:

Text Email Voicemail

What do you feel are the main challenges you face right now?

What do you think would help to improve your wellbeing?

Which of the following options are most suited to you?

Do you have concerns about your personal safety? (please choose one)

Any additional comments

Do you have concerns for the safety of others? (please choose one)

Any additional comments

Is there anything else you would like to tell us about yourself that you think would be useful for us to know?

Date

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Courage

We will do the right thing. Standing up for people, their rights, wellbeing and recovery

Compassion

We listen and respond with hope, kindness and respect.

Curiosity

We explore, reflect, learn and adapt to create solutions that are best for people’s wellbeing.

Collaboration

We will work with those who share our vision and values.

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